Hong Kong Lava Holdings Company Limited (Lava Tech) is committed to safeguarding the privacy of customers in accordance to the Hong Kong Personal Data (Privacy) Ordinance (Chapter 486) under the laws of Hong Kong. When you register the product and online shopping, the information provided is automatically submitted to Lava Tech. All personal data are used for Lava Tech internal use only. Periodically, we send out newsletter to keep you abreast of new products, special offers and other special promotions at Lava Tech. If you do not agree with this policy, you can refuse to provide such information. It may render us unable to handle any service request you are making. 

Types of Personal Information Collected

We collect your personal data and other information when you make an online purchase, use or register our products and services, take part in campaigns or research or interact with us. This includes, name, gender, e-mail address, mailing address and contact number. Any information that we collect will be used for internal use only, and will not be disclosed outside Lava Tech in any way that identify you.

Use of Personal Information Collected

We aim to serve you the best and customize the related services to you by collecting your personal information. We keep track of your purchase records and monitor site usage to help us improve our services. All information, sales figure and statistics collected from our customers are only for our internal use only. We may use this information to notify you about new product, special offers and other special promotions in accordance with the Hong Kong Personal Data (Privacy) Ordinance.

Information Security

Who will have access to the information? When you provide your personal information to us, only authorized Lava Tech staff have access right to retrieve your personal information for carrying out their job duties. No business partners and other third parties are allowed to access to your personal data. Always remember to sign out of your account and close your browser window when you have finished your work.

Update of Personal Information

If you have any questions, or update your personal information you have provided to us, or change preferences as to how to receive our promotional news, you can always send us e-mail via support@lavatechdevelop.com.

香港朗萬集團有限公司(朗萬科技)根據香港個人資料(私穩)條例(第486章)承諾保障所有客戶的個人資料之私穩。當閣下為產品進行登記及註冊網上銷售時，所有的個人資料僅供內部使用。我們將定期向客戶發放本公司之最新產品資訊、優惠及其他特別推廣 。若閣下不同意本政策，可以拒絕提供個人資料或有可能阻延閣下提出之要求及不能使用朗萬科技提供之服務。

收集個人資料的類型

我們會在閣下進行網上購物、使用或登記我們的產品及服務、參加活動或調查、或以其他方式與我們互動時收集閣下的個人資料及其他資料。種類包括：姓名、性別、電郵地址、郵寄地址及聯絡電話。所有收集之資料只供內部使用，並不會向第三者公開。

收集個人資料之應用

我們收集閣下之個人資料，用以向所有客戶提供最貼身及高質素之銷售服務。我們會審視顧客過往的購買紀錄及習慣以提升我們之服務。所有資料、購物形態及數據只供內部應用。在個人資料(私隱)條例之規定下，我們亦會透過閣下所提供之個人資料寄出相關的最新產品資訊、優惠及其他特別推廣。

資料保密

閣下向朗萬科技提交之個人資料，只有因公事性質而獲得所屬權限之員工才可讀取有關資料。閣下之個人資料並不會向其他商業伙伴及第三者披露。請切記於每次程序完成後登出及關閉工作視窗。

更新個人資料

如閣下有任何問題、欲更新個人資料或更改電子資訊的方式，可以發電郵致support@lavatechdevelop.com與我們聯絡。